Despatch and Delivery Policy

Green Envee’s despatch and delivery policy follows. If you are unsure about anything or need help, please don’t hesitate to contact the customer services team.

Our delivery and returns policies do not extend to products sold through our partner companies, which have their own policies in place. This includes all products specified as not being available to buy on our website.

Despatch

We aim to despatch all stock items within 2 normal working days of receipt of payment from the Customer. We will notify you by email when we have received your order and completed processing it.

UK Mainland Delivery

Deliveries of our products are made by a 3rd party independent courier utilising the most economical service. Delivery normally takes 2-3 working days. Please advise if you need an express delivery for which we will quote seperately.

International Delivery

Our e-shop currently ships to the whole of the United Kingdom and Ireland. However, we sell our products areoun the world and welcome enquiries from other countries. Please contact us with your enquiry.

Online Accounts

If you have registered for an account you will be able to log in and visit the My Account page to view your order history and view tracking information for the delivery.

Damages and Returns

Please read our standard terms and conditions of sale for more information